Complaints

At Alxoro, we take customer satisfaction seriously. If you have any complaints or queries regarding our website, products, or services, we are here to help.

📞 Contact Number: +92 339 2115577
📧 Email: alxoro.official@gmail.com

We aim to respond to all complaints and queries within 1 to 2 business days of receiving them.

If your complaint relates to a defective or incorrect product, please provide the following to help us resolve the issue quickly:

Clear photos or videos showing the defect or issue.
Your order number and product details.
A brief description of the problem.
A copy of your receipt or order confirmation.

Once we receive and verify the information, our support team will guide you on the next steps, including possible refunds, replacements, or exchanges.