Privacy Policy

At Alxoro.com, accessible from www.alxoro.com, protecting the privacy of our visitors and customers is one of our highest priorities. This Privacy Policy outlines the types of personal information we collect and how we use, disclose, and safeguard it.

1. Introduction

a. This Privacy Policy (“Policy”) governs the collection, processing, and usage of personal data (“Personal Data”) collected by Alxoro through our website.

b. By using our website and/or making a purchase, you agree to the collection and use of your Personal Data in accordance with this Policy.

2. Personal Data We Collect

“Personal Data” refers to any information that identifies an individual directly or indirectly. We may collect the following types of data:

Contact Information: Your full name, email address, phone number, shipping/billing address.
Account Information: Username, password, and other profile details when you create an account.
Transaction Details: Order information, payment history, billing details.
Communications: Any correspondence you send via email, WhatsApp, social media platforms (e.g., Facebook, Instagram), or through our website.
Technical Data: IP address, browser type, device information, and usage logs collected automatically when you visit our website.

3. How We Use Your Personal Data

Your Personal Data is used for the following purposes:

To fulfill and manage orders placed through the website.
To communicate with you regarding orders, returns, and customer support.
To send promotional emails, newsletters, or special offers (you may opt out anytime).
To analyze usage and improve our website, services, and products.
To ensure security and detect/prevent fraudulent transactions.
To comply with applicable legal, regulatory, or accounting obligations.
To personalize and improve your shopping experience.

4. Sharing Your Information

We may share your Personal Data with selected third parties, but only for legitimate business needs, including:

Payment Processors & Financial Institutions: To complete secure transactions.
Courier & Logistics Providers: To deliver your orders.
Technology Partners: To host and operate our platform securely and efficiently.
Legal Authorities: When required by law, to comply with regulations or respond to legal processes.

We do not sell or trade your Personal Data to third parties for marketing purposes.

5. How We Protect Your Data

We apply industry-standard security measures to protect your Personal Data, including but not limited to:

Secure server environments and SSL encryption.
Limited access to Personal Data only to employees and service providers who require it to perform specific tasks.
Regular review of our data collection, storage, and processing practices.

In the event of a suspected data breach, we will notify affected users and regulatory bodies in compliance with legal requirements.

6. Data Retention

We retain your Personal Data only for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy.
Satisfy any legal, accounting, or regulatory requirements.
Provide ongoing services or support.

If you close your account, we may still retain certain information as required by law or to prevent fraud and resolve disputes.

7. Your Rights and Choices

You have the right to:

Request access to your Personal Data.
Ask us to correct or update inaccurate information.
Request deletion of your data, subject to legal and business obligations.
Opt-out of receiving marketing emails by clicking the "unsubscribe" link.

For any data-related requests or concerns, please contact us at:
📧 alxoro.official@gmail.com
📞 +92 339 2115577

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of the site following the update constitutes your acceptance of the revised policy.